Terms of Service

Last updated: August 2026 · Version française · Versión en español · Versão em português

This Agreement is entered into between 17963815 Canada Inc. (“Company”, “we”, “us”, operating the FbZip2Blue service at fbzip2blue.com and /webv/) and the individual or entity accepting these terms (“Customer”, “you”).

Effective date: August 25, 2026

Not legal advice. This text is provided for publication on the website and should be reviewed by qualified counsel before final go-live.

1. Definitions

“Converted Archive Data” means the output files, archives and derived data generated by the Service from Customer uploads, as quantified on the Features page.

“Features Page” means the page describing the Service tiers and functionality located at https://www.fbzip2blue.com/features, as in effect on the Effective Date.

“Service” means the FbZip2Blue website, web application, desktop viewer software, and related online tools.

“User Content” means any content submitted, uploaded, transmitted or stored through the Service by Customer, including chat histories, documents, export archives and converted files.

2. Scope of Licence and Service Tiers

The free tier and paid licences are as described on the Features Page as in effect on the Effective Date. The Company may amend the Features Page prospectively; changes that materially reduce the functionality of the tier Customer has purchased will not apply during Customer’s then-current prepaid term.

3. User Content and Intellectual Property

User Content. Customer retains all right, title and interest in any User Content. Customer grants the Company a non-exclusive, royalty-free, worldwide licence to host, store, reproduce, modify, adapt, translate and otherwise process User Content solely to the extent reasonably required to provide and operate the Service and to comply with applicable law. The Company acquires no ownership interest in User Content, and nothing in this Agreement restricts Customer’s ability to use, export or delete its own User Content.

Company IP. As between the parties, the Company owns all right, title and interest in the Service, its software, algorithms, models, documentation and all related materials, and any derivatives thereof, excluding User Content.

4. Moral Rights

To the extent permitted by applicable law, Customer waives any moral rights in User Content to the extent necessary for the Company to exercise the licence in Section 3. This waiver does not affect Customer’s ownership of, or unrestricted use of, its own User Content.

5. Accounts and Security

Customer is responsible for maintaining the confidentiality of its account credentials and for all activity conducted through its account, and will promptly notify the Company of any unauthorized use or suspected security breach. Customer will not be liable for activity resulting from (i) the Company’s failure to implement reasonable security safeguards, or (ii) unauthorized access that occurs despite Customer’s compliance with its obligations under this Agreement.

Sign-in (for example via Auth0) is required to upload and convert archives. Do not email or chat full export ZIP files to support — provide login email, conversion name, and error text only.

6. Payment Terms

Fees are payable in Canadian dollars (CAD). Invoices are due net thirty (30) days from the invoice date. All amounts are exclusive of applicable taxes, including GST/HST and QST, which will be added as required by law and shown separately. Late payments bear interest at the lesser of 1.5% per month and the maximum rate permitted by law.

Consumer purchases through our Shopify store are charged at checkout unless otherwise agreed in writing for business accounts.

7. Refunds

If the Service fails to perform a core function as described on the Features Page (a “Service Failure”), the Company will, at Customer’s option, remedy the failure or refund the portion of the fees paid attributable to the affected period. To request a refund, Customer must contact admin@fbzip2blue.com within thirty (30) days of the Service Failure, describing the issue; the Company will respond within fifteen (15) business days. Nothing in this Section limits any statutory rights Customer may have under applicable consumer protection legislation, including the Quebec Consumer Protection Act, and no provision of this Agreement operates as a waiver of those rights.

8. Privacy and Data Protection

The Privacy Policy at https://www.fbzip2blue.com/privacy, as amended in accordance with Section 13, is incorporated into this Agreement by reference. Both parties will comply with applicable privacy legislation, including PIPEDA and, where applicable, the Quebec Act respecting the protection of personal information in the private sector (Law 25). The Company will: (a) collect, use and disclose personal information only with lawful consent or another lawful basis, and only for purposes identified at or before collection; (b) implement administrative, technical and physical safeguards proportionate to the sensitivity of the data; (c) notify Customer without undue delay of any privacy breach involving Customer’s data, in accordance with applicable law; (d) honour requests to access, correct or delete personal information as required by law; (e) where personal information is transferred outside Quebec or Canada, conduct the assessments required by Law 25 and implement contractual and technical safeguards providing a level of protection comparable to that applicable in Canada; and (f) designate a person responsible for the protection of personal information, as required by Law 25. The parties will enter into a data processing agreement reflecting these obligations upon request.

Person responsible for the protection of personal information (Law 25): Steve McAllister — admin@fbzip2blue.com

9. Confidentiality

Each party will maintain the confidentiality of the other party’s Confidential Information, use it solely to perform its obligations under this Agreement, and disclose it only to personnel and advisors who need to know it and are bound by confidentiality obligations at least as protective as those in this Section. Confidential Information does not include information that (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party without an obligation of confidence before disclosure; (c) is independently developed without use of the disclosing party’s Confidential Information; or (d) is required to be disclosed by law, provided the receiving party gives reasonable advance notice where practicable. Upon termination, each party will return or destroy the other’s Confidential Information upon request.

10. Disclaimer of Warranties

Except as expressly set out in this Agreement, the Service is provided on an “as is” and “as available” basis and, to the maximum extent permitted by applicable law, the Company disclaims all warranties, express, implied or statutory, including merchantability, fitness for a particular purpose and non-infringement. Nothing in this Section excludes or limits liability that cannot be excluded or limited under applicable law, including (i) fraud or fraudulent misrepresentation, (ii) gross negligence or wilful misconduct, (iii) death or bodily injury, or (iv) obligations arising under mandatory provisions of the Civil Code of Québec or the Quebec Consumer Protection Act.

11. Limitation of Liability

Except for liability that cannot be excluded or limited by applicable law (including fraud, gross negligence, wilful misconduct, death or bodily injury, and obligations under the Quebec Consumer Protection Act), neither party will be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising out of or relating to this Agreement, even if advised of the possibility of such damages. Each party’s total aggregate liability will be limited to the greater of (i) the fees paid or payable by Customer in the twelve (12) months preceding the claim and (ii) one hundred dollars ($100 CAD).

12. Transferability and Assignment

Customer’s rights under this Agreement are personal and may not be assigned without the Company’s prior written consent, except that either party may assign this Agreement to an affiliate or in connection with a merger, acquisition, reorganization or sale of all or substantially all of its assets, provided the assignee agrees in writing to be bound.

13. Changes to this Agreement

The Company may update this Agreement from time to time. The Company will provide at least thirty (30) days’ advance notice of any material change by posting the revised version on the Service and notifying Customer by e-mail or in-app notice. Non-material changes take effect upon posting; continued use of the Service after a non-material change constitutes acceptance. If Customer does not accept a material change, Customer may terminate this Agreement without penalty within the notice period by contacting the Company; termination takes effect at the end of the notice period and Customer will owe fees only for services provided to that date. Changes to provisions governing the processing of personal information require Customer’s express consent before taking effect.

14. Governing Law

This Agreement is governed by the laws of the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflicts of law principles. The parties attorn to the exclusive jurisdiction of the courts of Chelsea, Quebec. Nothing in this Agreement limits any rights Customer may have under the Quebec Consumer Protection Act that cannot be validly waived.

15. Language

English and French versions are offered. For Quebec consumers, the French version prevails in case of conflict where required by law.

Contact

17963815 Canada Inc.
55 Lilsam, Chelsea, Quebec J9B 1S3, Canada
admin@fbzip2blue.com · Contact page